Refund Policy

The following policy applies to all purchases

Legal notice

Payments & Refunds

Our refund policy is to return 100% of your last payment made by you if requested within 30 days of the purchase -  all other refunds will be at our discretion and must first take into account any exemptions listed below. 

Should you require a refund for any purchase you have made on the site, for any reason, please send a message to the support team below - please remember to include your email address you made your purchase with, as well as the date you made the purchase on. For Pre-Launch purchases, you have up until 30 days after the official launch to request a refund of your pre-launch special discount purchase.

Please ensure you take this policy into account before you decide to make any purchases as these will apply to all payments made to AppShots.

Exemptions:

Cross-border Fees: if your credit card is based outside the UK, your credit card provider (or bank) may apply an additional "foreign transaction fee" (exact behaviour varies from provider to provider). These additional charges are usually due to international fund transfers facilitated by the Payment Service Provider cannot be refunded, typically USD$0.45. 

Bank Conversion Fees: If our Payment Service Provider doesn’t support your currency, then the charge will be converted into US Dollars by your bank, and your bank may add an additional fee that you could have to pay to the bank directly.

Taxes: Where possible, taxes will be calculated based on the customers country of purchase. 

For more information on these charges, please refer to our Payment Service Provider page.

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